7ed77 Privacy Policy

What Types of Data We Collect

During registration and use of services on the 7ed77 platform, we collect the following types of data. Each item of data collection is carried out for a specific legitimate purpose and no excess data is collected.

a) Personal Identity Information:

• Full name and date of birth (essential for age verification — the service is available only to those aged 21 or above)
• Valid email address (for account communications and security notifications)
• National ID card or passport details (for KYC — Know Your Customer — verification)

b) Financial Information:

• Mobile banking numbers (bKash, Nagad, Rocket) — used solely for processing transactions
• Bank account details (applicable for withdrawal requests)
• Transaction history and amounts

c) Technical Information:

• Device type, operating system, and browser version
• IP address and connection region (for geographic identification)
• Time spent on the platform and details of pages visited
• Data collected through cookies and similar tracking technologies

d) Gaming Activity Information:

• Game type, bet amounts, and result history
• Bonus usage and promotion-related records
• Review of user behaviour (to ensure responsible gaming)

Purpose of Data Use

7ed77 uses collected data only for the following legitimate purposes. No data is sold to third parties for personal gain.

1. Account Management and Identity Verification: Personal data is used to complete the registration process, confirm age, and maintain account security.
2. Financial Transaction Processing: Financial data is used to properly process deposit (minimum ৳300) and withdrawal (minimum ৳500) requests and complete them within 10 to 45 minutes.
3. Customer Service: Data is used to resolve issues through 24/7 live chat support and to properly respond to your complaints or questions.
4. Fraud Prevention and Security: Technical data is analysed to detect and prevent account hacking, money laundering, and other illegal activities.
5. Ensuring Responsible Gaming: Monitoring user gaming patterns to identify problematic behaviour and provide assistance where needed.
6. Meeting Legal Obligations: Data is stored to comply with applicable laws and regulations and to meet regulatory requirements.
7. Service Improvement: Anonymous statistics are generated to improve platform performance and user experience.

Data Storage and Security Measures

7ed77 uses industry-standard security technology to protect your data. Our security measures are as follows:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Sockets Layer) technology, keeping your information completely secure from third parties.
• Encrypted Database: Sensitive personal data is stored in an encrypted database and can only be accessed by authorised staff for specific purposes.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Firewall Protection: Advanced firewalls and security software protect our servers from unauthorised access.
• Regular Security Audits: Our systems are regularly reviewed and tested by third-party security experts.
• Access Controls: Staff access to data is controlled on a minimum-necessary basis.

However, no digital system is completely impenetrable. In the event of a security breach, we will promptly notify affected users in accordance with applicable law and take the necessary steps.

Data Disclosure and Sharing with Third Parties

7ed77 does not sell your personal data to third parties. However, limited data may be shared in certain circumstances:

Data may be shared when:

• Payment Processors: The necessary financial data is shared with bKash, Nagad, Rocket, and bank transfer service providers to complete transactions.
• Legal Obligations: Relevant legal information may be provided in response to a court order or a lawful request from a law enforcement authority.
• Fraud Prevention: To assist in detecting and investigating criminal activity.
• Technology Service Providers: Hosting, analytics, and customer service software providers — who operate under strict confidentiality agreements.

In the above cases, only the minimum necessary data is provided to third parties and they may not use that data for their own purposes. All third parties are contractually bound to comply with 7ed77's privacy standards.

Cookies and Tracking Technology

Cookies and similar technologies are used on the 7ed77 website to improve your browsing experience and ensure the platform functions correctly.

Types of cookies we use:

• Essential Cookies: Required for the core functionality of the site — storing login sessions, security tokens, and language preferences. These cannot be disabled.
• Analytical Cookies: Used to understand how users interact with the site and to improve the service. These collect anonymous data.
• Functional Cookies: Used to remember your preferences such as display settings and gaming preferences.

You can manage cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly. Cookies are generally deleted at the end of a session or after a set period.

Special Protection for Payment Data

Financial data is highly sensitive. 7ed77 follows special security measures for payment-related information:

• No Card Data Stored: 7ed77 does not store complete credit or debit card numbers on its own servers. Payment processing is handled entirely by the payment gateway.
• Mobile Banking Numbers: bKash, Nagad, and Rocket numbers are stored in encrypted form and used only for processing transactions.
• Transaction Logs: Transaction records are securely stored for legal and accounting purposes.
• Withdrawal Verification: Each withdrawal request (minimum ৳500) is processed within 10 to 45 minutes after a security check.
• Suspicious Transaction Monitoring: Automated systems are active around the clock to prevent fraud and money laundering.

Protection of Minors' Data

7ed77 is an adult gaming platform. This service is for those aged 21 or above only.

We do not knowingly collect personal data from anyone under the age of 21. Age is verified at the time of registration and providing false information may result in permanent account closure.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated data. If a parent or guardian believes their child is using this platform, please contact [email protected] immediately.

User Data Rights

You have the following rights over your personal data:

1. Right to Access: You may request to know what data we hold about you. We will provide complete information within 30 days.
2. Right to Rectification: If there are any errors or omissions in your data, you may request that they be corrected.
3. Right to Erasure: In certain circumstances you may request that your personal data be deleted. However, this may be limited in cases of legal obligations or active investigations.
4. Right to Restrict Processing: In some cases you may request that the use of your data be limited.
5. Right to Data Portability: In certain circumstances you may receive your data in a structured, machine-readable format.
6. Right to Object: You may object to the use of your data for specific purposes.

To exercise these rights, email [email protected]. We will verify your identity and take the appropriate action.

Data Retention Period

7ed77 retains different types of data for different periods:

• Account Data: For as long as the account is active and for the period required to meet legal obligations after closure.
• Transaction Records: Financial transaction data is retained for an extended period for accounting and legal purposes.
• Technical Logs: Retained for a short period for cybersecurity purposes and then automatically deleted.
• Cookie Data: Retention periods vary by cookie type — session cookies are deleted when the browser is closed, and persistent cookies are deleted at the end of their set period.

The above timeframes may be extended where required by legal obligations or ongoing investigations. Data is securely destroyed once it is no longer needed.

Privacy Policy Changes

7ed77 reserves the right to change this Privacy Policy at any time. When changes are made:

• The "Last Updated" date on this page will be changed.
• Users will be notified by email for important changes.
• Continuing to use the platform after a change will be considered an indication of acceptance of the new policy.
• For material changes, users' active consent may be sought.

It is recommended that you review this page regularly. You have the right to stop using the relevant service and request account closure if you object to any changes.

Contact

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us: